Horrible customer service. I am letting every message board know that they are a horrible company.
5 feminised seeds
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MaOGreen United States, February 2017
Where to begin . I ordered 12 reg Kings Banner from Darkhorse genetics through gorilla $ 112.00 . When I ordered off their website I received a confirmation # quickly with instructions for payment . I sent out the funds the next day ,and after a couple of days I received a follow up email confirmation that they had received the funds , with a note stating they actually didnt have my product and they would take care of me with a replacement or try to sorce it out . At this point I started getting frustrated. I finally decided to pick a substitute Barneys farm Blue gelato 41 10 fem seeds $ 88.00 they got back to me stating they would send substitute seeds with a new invoice all of a sudden were repriced at $112.00 . They still advertise 10 fem Barneys farm for $ 88.00 . Yeah they were taking care of me alright. Still havent heard back about the $24.00 difference . I recieved the package today relieved , only to find out they only sent me 1 seed . Yep 1 seed $112.00 . At this point Im pretty frustrated , only to get a reply from customer associate ( Andy ) saying why didnt you say you wanted more than one ? Well because you sent me a revised receipt stating you were sending me 10 seeds , thats why . Oh lord . Absolutely horrible .
Gorilla enticed me with a promotional seed offer – Barneys Blue Cheese. Its the reason I placed the order. They were stocked out on the item I did order, even though they took my order, and tried to talk me into a swap which was not appealing to me. Then they went ahead and sent out order. I received correct items ordered, but they swapped me out on the promotional with an arbitrary substitution. Whats worse, the seed showed up flat as a pancake. Their customer service explained that it would not be cost effective to send me out a replacement seed. They also explained that they send out the seeds the way they got them from the breeder. Does that mean the packer knew the seed was flatted before they packed it? Quite possibly. Anyways their explanation for the substitution was that they reserve the right to do that and the promotions only go until supplies run out. I asked them if it was my fault they delayed my order because of the stock-out. They were not sympathetic. They said next time i order, they might throw in a couple extra seeds but that was about all they could do for me. I told them fat chance in getting interested in any of their free seeds in the future if its arbitrary what they send me. I think this kind of attitude doesnt deserve a repeat order.
and not to forget:
Very good stock of seeds and quick delivery. But I have serious questions over their costings and the quality of seeds. When payment was made it was through a foreign bank account which charged me over 5% extra for currency exchange, this is not apparent at time of purchase. Most annoying though was that a high percentage of seeds would not germinate. From my first order only 60% germinated, which I thought was not very good. As they seemed one of the only places that had strains I wanted I tried them again, and got terrible results again. From 13 seeds only 8 germinated, which is about the same failure rate again. With the combination of hidden charges and poor quality seeds they are actually costing me almost twice the advertised price.
Because these seeds come from different kinds of breeders and seedbanks, all of them are going to have different levels of quality.
There are the menus on the top which redirect you to their best seller marijuana strains, feminized strains, list of seedbanks, autoflowering seeds, and many other options.
This high rating has been given by 2,00+ genuine customers who bought marijuana from Gorilla seed bank. Their policy of treating every single customer with personalized customer care is one of the most important reasons behind the company’s rise in a short period of time.
The seeds they sell are of high quality and packed in nice safe packaging.
Quality of Seeds at Gorilla Seed Bank
Gorilla Seed Bank has grown from a very small company to one of the best online marijuana seeds bank. They are professionals at handling their customers in a very nice manner.
The idea behind this seed bank is to give people personalized service.
You can even browse cannabis strains by their types, like High Yield, High THC, Beginner Strains, CBD Strains, etc.
History of Gorilla Seed Bank
So next, he made up his mind to make his own cannabis seed bank in the year 2020. Slowly and steadily, other experts joined under his banner and started to give people personalized marijuana shopping experience.
Gorilla Seeds have their own selected seed bank from where they order seeds, so they do have an eye on the seed quality of the seed banks.
Gorilla Seed Bank is a UK-based company, but it has attracted employees and customers from all over the world. It got its start when several cannabis industry experts who were at the peak of their careers looked around, saw each other at the top of their respective specialties, and decided to come together to form a cannabis supergroup – kind of like the Avengers, but with marijuana.
Gorilla Seed Bank History
Gorilla Seeds also has random discounts that don’t require a minimum purchase amount. Depending on when you look, you may find that they’re running a 50% off special on random outdoor mixes, or a 10% discount on all Ace brand seeds. You just never know until you look! Check back often, because their sales are always changing. If you see something you like, jump on it, because it may not still be available tomorrow.
Website Shopping Experience
Returns to the Gorilla Seed Bank are pretty simple. All you need to do is return any of your unwanted seeds in their original packaging, unopened, within 7 days of receipt. To begin your return, simply log into your account and cancel your order. Then put your seeds into a padded mailer to protect them on their return journey and include a filled-out return form inside the package. Make sure to seal the package adequately so that there’s no chance of any seeds slipping out during shipping. An extra piece of tape or two certainly wouldn’t hurt here. Then you’re all set! Once The Gorilla has received your seeds, they will refund your money or issue you a replacement, depending on how you filled out your return form. You are responsible for any return shipping costs, and it’s always best to send them through registered mail so that you can track the shipment.